Saturday, May 25, 2013

Kikyo Jen @ Puchong

Kikyo Jen's attraction: All-you-can-eat weekday lunches & dinners that currently cost RM39.90+, a fair price but not a steal, considering what's served.

The selection comprises some 80 choices, mainly stomach-stuffers. Sashimi is restricted to salmon & albacore (though tuna is sometimes available), not too generously portioned, basically of regular buffet standards.

Highlights of the maki section: Spider rolls & spicy ebi, competently executed.

Shishamo's a safe bet here, addictively fried or acceptably grilled.

Shriveled salmon & mussels? Edible, but not exactly a happy sight.

Tempura's well-prepared though, crunchy-juicy & not crazy-oily.

Battered dishes dominate, from chikuwa to calamari, small shrimp to big ones.

Skip the tofu; it's pretty pointless. Note that Kikyo Jen is expected to boost this menu to a hundred items in June; prices will likely change accordingly.

The list goes on: chawanmushi, gyoza, yakitori, yakiniku, handrolls, ramen, udon & soba.

Ice cream saves the day (sorta): Black sesame, green tea & wasabi. In the end, it is what it is; let's avoid needlessly declaring that we'd rather spend xxx more ringgit & have the buffet at xxx Japanese restaurant instead.

A free flow of Coke & green tea is supplied; plus, for every four customers, a complimentary 150ml carafe of sake (remember to remind them).

Kikyo Jen,
10, Jalan Puteri 2/2, Bandar Puteri Puchong.
Tel: 03-8060-1766

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35 comments:

  1. I absolutely love your reviews and posts, Sean. I think the only thing here that would tempt me would be the salmon. The rest looks too rich and exotic for my own tastes. I like the glass doors, lighting fixtures and warm look here.

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    1. Linda: thanks for your very encouraging words, linda :D that's true, one of my favorite orders here was probably the salmon. and there's a nice comfy feel to this restaurant, yep =)

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  2. All the nice eating places in Puchong. Hope some kind soul will take me there on an eating spree when I hop over to KL... Hint! Hint! LOL!!!

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    1. Suituapui: heheh, that sounds very probable! maybe i'll get the chance to bump into you when you're in KL (crossing my fingers!) :D

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  3. fair priced indeed. throwing in the carafe of sake for 4 diners is nice...

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    1. Missyblurkit: yeah, can eat to heart's content without hurting the wallet as much compared to regular japanese restaurants, heh :D and yeah, i was glad to have that carafe indeed! =)

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  4. Hmmm, althought the price is fair, but I think I will pass. hehehe :P

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    1. CK: heheh, ya, if this place was in taman desa, i think you can check it out, but since it's in puchong, it's not really worth driving there :D

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    2. Especially when you have to pay the toll on your way there and back.

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    3. Waverly: heh, well, yeah, there's the toll factor when traveling to puchong from subang, but those of us who come from sri petaling or taman desa can escape that =)

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  5. RM 39.90 is definitely fair for a modest eater like me, but we'll have to wait and see by how much the restaurant intends to increase its price. I guess it'll still be far, far cheaper than the regular restaurants.

    As for the matcha, I'm quite a fussy person to please in that department. >.<

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    1. Waverly: yeah, i guess in the end, this buffet still serves a function. it's worth checking out for those times when we don't want to splurge too much on a very expensive japanese meal or pay anything more than RM60 for a buffet =) heh, the matcha, black sesame and wasabi ice cream here was quite flavorful and reasonably creamy and fresh-tasting =)

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  6. Think Maiu might be a better bet since their offering looks better at similar pricing.

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    1. Baby sumo: I think you're probably right. All things considered, I'd probably choose Maiu between these two too (though heh, the ice cream at Kikyo Jen is a bit better) :D

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  7. Eiks.. for my tastebuds, this aint gonna do. cheap as it is.

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    1. Tng: I was hoping for slightly better sashimi, but I think I still ate my rm39.90+'s worth, heheh :D

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  8. huh...only 2-3 types of sashimi served? T_T

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    1. Melissa: yeah, they also have tuna on the current all-you-can-eat menu, but it wasn't available on that night, heh =)

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  9. Disappointed at the lady boss service and the food portion and quality!!!Today my parents and I were having a buffet dinner at tis place. We ordered some food but the portion was uneven. Ordered 2 teriyaki salmon which it serves 2 small and thin slices of teriyaki salmon. At that time we thought ok, this is the portion which this restaurant serves. Later on we ordered another 2 plates of shisamo. In the end, it serves like 12 shisamo in 2 plates. That is alot. We tried to finish it and ordered some sushi but the sushi was too sour. We end up put aside the sushi rice. When the time we want to bill, the lady boss told us not to waste food (which is the sushi rice only) and she told us better to go have buffet at other places. She told us not to visit again. I was stun at that time and try to explain to her but it end up she chase me out of her restaurant and said they will only do business with return customer but not new comers. This kind of service still exist in Malaysia? Kikyo, do you really think you are the only japanese buffet restaurant in Malaysia? This is my first and last visit at this place. Last but not least, to all people or new comers if you really want to try or likes to eat at kikyo please go ahead(which I’m not really recommend), I’m not forcing you all not to go. For return customers, if you feel that I’m wrong, please continue to dine in at there and I hope you all won’t get the same bad service as me. If you feel the same thing as me, I recommend you to have your dinner buffet at Maiu Japanese Restaurant which located at Petaling Jaya. At least the service is good(at least they won’t chase you out), quality of food(sushi rice) won’t that sour.

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    1. Buffet is to enjoy not to waste.Every wording are written clearly in the restaurant and the order list.Unfinish food shall be charge according to the ala carte price on the menu of each dish.We have Salmon and shiro maguro shashimi with all u can eat which we try to avoid customer ordering sushi but not eating the rice.Japanese rice are one of the high costing food too.Due to ala carte serve not the display buffet sometimes the kitchen may overlook on the little tiny word on the order list from far but the restaurant serve All U can eat type therefore the customer can order and order again.
      The cheapest Buffet ala carte price of RM49.90+ with 100 choices of japanese food and no other mixture of crusine food.
      I am the lady Boss name Jenny,Kikyo only serve good customer with good food.We do select quality customers,we serve long hour buffet just for that price.We believe we are not much for profit taking but passionate of the job.
      Thanks for the good and bad comment.Kikyo Jen

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    2. Jenny, I have been visiting Kikyo for 4-5 years now. I have never complained bout the restaurant and food I guess I am considered as a return customer? But the service yesterday was really bad. IMHO, Kikyo was way better when the other guy and girl was looking over the counter. I think you owe your customers an apology for scolding them Son of bitch.

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  10. I have a very bad experience in this restaurant recently, especially dealling with the ladu boss. Somemore price are increased to RM49.90++ now!

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    1. Hi Kelvin boy,Kikyo are happy to entertain your phone call enquiry but not during the peak business hour and by using loudspeaker cos our restaurant are noisy during the peak hour.With this opportunity to inform All please call us at 03-8060 1766 for reservation not more than 1 week and not for appointment after 8:00pm.Please visit www.facebook.com/kikyopuchong for enquiries.We always update our FB page on promotion and etc.

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  11. We also have bad experience with the this Kikyo Restaurant, yesterday me & my colleagues have buffet in here, however we were very dissapointed with the poor services provided here by the lady boss. At first the portion we ordered came in small portion, so we find the food not sufficient for the 8 of us, then we decided to re-order the items in a portion of 3 or 4 bcos of the very small portion given, but to our surprises suddenly the sushi delivered all comes in big portion and suddenly we also dunno why they delivered all kind of sushi with rice to our table nonstop, we try to stop & ask the waiter but we was told we did order sushi. I was surprised when I ask the waiter to take away my half eaten & dirtied 2 pieces of sushi rice but I was told that they are not able to do so,is either I finish or unfinished food will be charged.We felt mistreated bcos we have to finish those 3-5plate of sushi & other food or else we will be charged, but how come tjr rice sushi portion is so big?? Is this how Kikyo treat their customers? I went to many Japanese buffet like shogun, Jagoya but I was not forced to finish every single sushi or else I will be charged. Here limited with choices and the price Rm49++ is also not cheap and we do not have oyster here or better quality sashimi, so evem cheap but the food cheap also no point right. This is the last time each and every single one of us is going to step food into this Kikyo Restaurant ya, given the very poor service & black face given by the lady boss. Maybe she was not happy bcos we in portion of 2-3 but that is bcos we have 8 person, then she slow down on our orders and later part send in bigger portion to punish us, bcos when paying time, she commented that we order many portions, but this is not the way to do business & treat your customers? Given the poor quality and the angry lady boss the quality of dining here is really getting very poor & terrible and I don't think anyone will pay RM49.90 just a little bit cheaper to received torture right

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    1. Everyone have their own words of unproof...i am happy to read your comment with no debation.Hope we will have better luck to have better reasonable customer.All the best!

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    2. You hope to have reasonable customers with such attitude? Feelings are mutual you know. With the way you answer and comment, you seem to have lost the moral high ground to demand reasonableness.

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  12. I went to this restaurant with a livingsocial voucher for 4 people. After eating there we too had a bad experience as the owner purposely delayed serving time, and food portions were dispropotianate to the menu pictures. After returning, livingsocial sent me a survey and I had replied honestly how I felt, but the owner Jenny had replied back with the following message.

    "Our restaurant serve 100 choices of food in small portion in order for customer to taste all the dishes.We will not control customer to order as many as they can but we are seriously on unfinish food charge with no reason or excuse that we will accept. We also need to highlight that this is a BUffet restaurant therefore the kicthen have the right to sold out certain dish which are not available or finish.Kitchen respect first in first our order thus customer need to be little patient for food to be serve. Whoever are not happy wih our concept on business policy and strategy can always choose not to visit our restaurant where we do not need nonsense comment on our facebook page or and website. I am the lady boss name Jenny,I run this restaurant with passion not on profit taking.I have my sarcastis style and proud of my menu food.I will scout out nonsense customer whom give me bad day! Thank you."

    and also ,"We also have review at XXX...there also have our food pic...very bad comments...dont worry we will still survive reason?the boss is millionaire...lol"

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  13. Just her attitude alone is reason enough never to return to the restaurant.

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  14. Open a restaurant yourself.U may meet all kind of social class ppl.Funny...life is always unfair

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    1. You aren't the only restaurant owner in the country. Other owners don't have to resort to your sort of attitude.

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  15. Open a restaurant yourself.U may meet all kind of social class ppl.Funny...life is always unfair

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  16. I visited Kikyo yesterday with a friend. Firstly the service was very very bad. The restaurant is not only half occupied. There is only one front staff serving all the customer. A lot of us waited for 45 minutes or even more and we don't get our orders served. One middle aged couple got tired of waiting, walked off from the restaurant, putting MYR100 on the table.

    When the owner found out. She screamed at the waitress and said something like "Dia orang makan paling banyak. All my salmon all eaten by them and they left just like that with MYR100. Ini restaurant tak untung la...i want to close down. Son of a bitch!""

    What kind of attitude is that from the owner? I don't believe that two person in their 40s can finish the whole salmon supply in your kitchen? The buffet price is MYR49.90++. Fair enough for them to pay MYR100 for that bad service and long wait without food.

    I think all of us were taken aback to hear the owner scolding the walk away customer "Son of a bitch". She did that not once but a couple of time. A group of young people was very unhappy with that attitude and they asked for the bill. The owner wanted to charged them full buffet price but they refuse to pay as the food was not served. They also told the owner that they understand she's stress with kitchen but you shouldn't be calling your customer "Son of a Bitch". She angrily scolded the youngsters and said that "This is my attitude if you don't like it don't come to my restaurant" and she walked off from the table.

    A family with a daughter can't take such profanity in language, quickly pay and leave. A few other customers finds it rude and leave too. We followed then after. We only had a few orders served but we were charged full price. Pretty not worthy. I bet those customers who asked for their food to be charged at A la carte prices are being called "son of bitches" too when they leave.

    This is a very bad experience I ever had in a restaurant. I do not recommend anyone to go there.

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  17. I was there too to witness the lady boss's attitude.

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  18. i was about to come again tonight. but leaving me an option to go other place after read all the comments above. last time me and my wife saw a giant rats crawling inside the restaurant.

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  19. Kikyo has closed down on June 2014. Confirmed by the owner.

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